Back Office Administrator

Hi, we’re ESKA Finance. We revolutionize how microbusinesses purchase cars and commercial vehicles by providing them with nearly instant, simple and hassle-free financing solutions. With a unique blend of expertise in both finance and vehicles, we truly understand our customers’ needs and gear our products accordingly.

We were done with traditional banks ignoring the needs of micro-entrepreneurs, so we decided to do things differently. Entrepreneurs and rebels ourselves, we created ESKA to empower small businesses with big dreams. Where banks see problems - we see opportunities. Where they generate inefficiencies and paperwork - we innovate and introduce AI-driven solutions. What takes them weeks, we do in minutes. All of that to fuel our customers’ growth and help them turn their dreams into reality.

Like what you’re hearing? Gear up and join us on this exciting ride to a revolution in lending.

About You and ESKA Finance: 

We are seeking a dedicated Back Office Administrator to enable seamless operations, by ensuring all stages of the business processes are promptly addressed, and that they are fully supported from onboarding throughout their journey. If you excel at resolving user queries, supporting sales teams, and ensuring efficient sales processes, we want to hear from you.

You:

• You manage diverse priorities in a dynamic environment with a proactive mindset and approach.
• You are curious and you love to learn - this makes you a trusted advisor to our clients. 
• Languages: Slovak - C2 level. Good communication skills in English. Czech, Hungarian or German would be a great bonus.  
• This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems 
• You have a minimum 2 years of experience in financial services or administration.
• Experience with administrative tasks in an information system (ideally MS Navision, but not required).

Your challenge:

• Administrate leasing contracts: collect documents from customers, create contracts in the accounting system, and complete necessary forms and applications.
• Order insurance contracts and manage communication with insurance companies regarding claims, monitor insurance payments, and collect necessary documents.
• Provide support to internal and external customers through phone and email channel. 
• Meet timelines associated with the tasks
• Document all necessary instructions per function/project and keep the existing updated. 
• Log all activities regularly and accurately in CRM and Notion of applicable
• Ensure timely collection and control of documents for the accounting agency.
• Prepare invoices and reminder letters for customers.
• Coordinate with suppliers and partners regarding car registration, GPS installation, transportation, etc.
• Manage contract amendments, early terminations, or transfers within the system.

Our proposition:

• Performance-based bonuses in addition to your fixed salary.
• The chance to grow with us and to build a successful company together.
• Startup atmosphere with fast decision-making processes, in which your ideas are always welcome.
• Cool office in the heart of Bratislava.
• A monthly company meeting with pizza and drinks to share successes, challenges, and progress.
• A special annual company trip.

If you are looking for a work-life balance, if you want a home office, if you are not ready to shoot for the stars - this position isn't for you. 

But if you have courage and enough energy to move the mountains - contact us. Together we will challenge FinTech lending!